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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sahil Dutt

April 21, 2026

5  out of  5
rating by Sahil Dutt
"Austin & Garr were super impressive to work with! They handled everything and communicated perfectly. I got the best rate I could’ve asked for and these guys were so fast & hassle free! I appreciate the work gentlemen 🙏"
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Valerie Biggs

April 20, 2026

5  out of  5
rating by Valerie Biggs
"Wow - so impressed with Austin and his team! Been with State Farm for over 25 years and recently acquired Austin as my agent. What a pleasant surprise that he reached out to meet me in person and review my car insurance. He gave me some great information on my policy. Now I'm in the process of buying a new home and Garr has been outstanding to work with. Very responsive and pleasant to work with. I feel like I hit the jackpot with this team."
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Katherine Reeve

April 17, 2026

5  out of  5
rating by Katherine Reeve
"Garr Hill and Austin Knuppel worked together to help me find insurance for my home in Show Low which had been dropped because of fire danger. So many of my neighbors are struggling to find a company that will work with them, and I was grateful to State Farm for finding ways to offer a fair policy. They were patient with my questions and took the time to understand the needs of my 93 year old mother who lives in the home. Highly recommended!"
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Michael Honadle

April 16, 2026

5  out of  5
rating by Michael Honadle
"I worked with Garr Hill for my quote on home insurance and car insurance. Garr did a fantastic job, guiding me through the process and was very thorough. He was able to apply multiple discounts to my policy and save me money by switching over to State Farm while actually providing better coverage overall. I would definitely recommend working with him!"
We responded:
"Thank you so much for the wonderful review! Your recommendation means a lot to us—please don’t hesitate to reach out if we can help with anything in the future!"
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Casandra Nawrocki

April 15, 2026

5  out of  5
rating by Casandra Nawrocki
"Austin, thank you so much for the great service and knowledge you provided to me about the insurance. The experience was wonderful!"
We responded:
"Hi Casandra, thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience. We truly appreciate your support and look forward to assisting you again in the future!"
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Moki Youngquist

February 10, 2026

5  out of  5
rating by Moki Youngquist
"I had an unfortunate incident with a fence whilst driving, thankfully Austin and his team made my claim easy, fence and car both repaired hassle free!"
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shiloh higgins

February 3, 2026

5  out of  5
rating by shiloh higgins
"Very helpful and responsive"
We responded:
"Hi Shiloh, Thank you so much for your kind words! We’re glad to hear you found our team very helpful and responsive. Providing excellent service is our top priority, and your feedback means a lot to us. We look forward to assisting you again in the future!"
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Ed L.

February 3, 2026

5  out of  5
rating by Ed L.
"Austin and his team listened to my concerns and came up with a cost effective solution that met my needs, and some options I never considered. Thank you!"
We responded:
"Hi Ed! Thank you for your wonderful feedback! We’re delighted to hear that our team listened carefully and provided cost-effective solutions that suited your needs, including some new options. It’s our goal to offer personalized and valuable service, and your appreciation means a lot to us. Please don’t hesitate to reach out if you need anything else!"
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Chelsea Antonson

February 3, 2026

5  out of  5
rating by Chelsea Antonson
"I had an excellent experience getting insurance through Austin. The office is welcoming and well-kept, and Aaron at the front desk was incredibly kind and helpful from the moment I walked in. I initially spoke with Austin because I needed new car insurance, and not only did he find me a much better rate, but he also took the time to educate me about life insurance options. I decided to bundle my policies and save, and the entire process was fast, simple, and stress-free. I really appreciated how smooth everything was — and even my kids enjoyed the visit! Austin made what can sometimes feel like a complicated process feel easy and comfortable. 10/10, I would absolutely recommend"
We responded:
"Hi Chelsea! Thank you so much for your wonderful review! We’re delighted to hear that our team provided such a welcoming and helpful experience. Finding a better car insurance rate is great, but we’re especially glad we could take the time to educate you about the importance of life insurance. Protecting your family’s future with the right life insurance coverage is one of the most important decisions you can make, and we’re honored to help guide you through it. We’re also pleased that bundling your policies made everything fast and stress-free for you and your family. Your recommendation means the world to us, and we look forward to assisting you again in the future!"
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Tom Richardson

February 2, 2026

5  out of  5
rating by Tom Richardson
"Extremely responsive and professional team. Austin and Aaron were especially helpful, taking the time to clearly explain policy details that had confused me for a long time. Highly recommend."
We responded:
"Hi Tom! Thank you for your kind words! We’re glad our team was able to provide clear explanations and help clarify your policy details. Being responsive and professional is very important to us, and we’re happy to hear that it made a difference for you. Your recommendation means a lot, and we look forward to continuing to support you with all your insurance needs!"
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Jason Putnam

February 1, 2026

5  out of  5
rating by Jason Putnam
"I had an excellent experience working with Austin Knuppel State Farm. The customer service was top-notch—Austin and his team were friendly, knowledgeable, and genuinely helpful. They took the time to walk me through my insurance options, answered all my questions clearly, and made sure I had the right coverage for my needs. The whole process was smooth and stress-free. It’s clear they truly care about their clients. I highly recommend Austin Knuppel State Farm to anyone looking for reliable insurance and great customer service."
We responded:
"Hey Jason! Thank you so much for your wonderful feedback! We’re thrilled to hear that our team provided friendly, knowledgeable, and helpful service throughout your insurance process. Making sure you have the right coverage and a smooth, stress-free experience is our top priority. We truly appreciate your recommendation and look forward to continuing to serve you with reliable insurance and excellent customer care!"
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Kayleen Lahoud

February 1, 2026

5  out of  5
rating by Kayleen Lahoud
"Austin and his team are excellent to work with! Very knowledgeable and diligent service. Highly recommend."
We responded:
"Hi Kayleen! Thank you so much for your kind words! We’re glad to hear you found our team knowledgeable and diligent. Providing excellent service is very important to us, and your recommendation means a lot. We look forward to continuing to support you with all your insurance needs!"
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jonesinone1

February 1, 2026

5  out of  5
rating by jonesinone1
"Professional and knowledgeable"
We responded:
"Thank you for your kind words! We’re glad you found our team professional and knowledgeable. We appreciate your feedback and look forward to serving you again!"
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Eric Prieto

February 1, 2026

5  out of  5
rating by Eric Prieto
"Austin and his staff are great! I was able to get the best bundle with my auto and homeowner insurance! Thank you for the service and support!"
We responded:
"Hi Eric! Thank you for your fantastic feedback! We’re thrilled to hear you were able to get the best bundle for your auto and homeowner insurance. Providing excellent service and support is our top priority, and we’re glad it made a difference for you. We appreciate your trust and look forward to assisting you in the future!"
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Dora Perry

February 1, 2026

5  out of  5
rating by Dora Perry
"Very professional and helpful."
We responded:
"Thank you for your kind words! We’re happy to hear you found our team very professional and helpful. We appreciate your feedback and look forward to serving you again!"
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Mylyn Hamu

January 31, 2026

5  out of  5
rating by Mylyn Hamu
"Fast, reliable, and incredibly knowledgeable. The team at Austin’s office makes the headache of insurance completely disappear. They are proactive, responsive, and always hunt for the best rates for my family. Truly the gold standard for insurance agents!"
We responded:
"Hi Mylyn! Thank you so much for your amazing feedback! We’re delighted to hear our team made the insurance process hassle-free and that you feel we provide proactive, responsive service while finding the best rates for your family. Your kind words truly mean a lot to us, and we’re honored to be considered the gold standard. We look forward to continuing to support you with all your insurance needs!"
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Aaron Hamu

January 11, 2026

5  out of  5
rating by Aaron Hamu
"Customer service is awesome I know these guys have my back gladly will do business here for many years to come."